Time for delivery: By Monday 6 March 2023
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There is no agreed definition of the ‘digital economy’ and the distinction between the digital and traditional economy is becoming increasingly blurred. Broadly speaking, the digital economy can be defined as incorporating all economic activity reliant on digital technology and can include jobs within and outside what we traditionally think of as the tech sector. Digital labour or jobs in the digital economy are wide-ranging, from on-demand logistics services like Uber and Deliveroo, micro-work such as Amazon Mechanical Turk and data tagging, income-generation activities on social media channels, online retail portals devoted to one-click consumption, and high-skilled knowledge workers such as researchers, web developers, virtual assistants, lawyers and accountants.
The digital economy has transformed perceptions of work. With regard to migration, the fact that many jobs in the digital economy are no longer dependent on physical interactions is perhaps the most significant opportunity and biggest divide created by technology. This change has led to the ‘gigification’ of jobs, accelerated by the COVID-19 pandemic. These kinds of jobs – which no longer depend on in-person interactions and which transcend geography, immigration controls and, in some cases, legal status – present an opportunity for refugees, the majority of whom have limited access to employment due to challenges including discrimination in hiring and legal barriers to right to work.
For refugees, access to the gig economy in particular holds much promise. A 2020 study found that 18% of Human Resources Directors in the UK believe that gig workers will make up 75% or more of their workforce over the next five years. The global demand for online freelancing has been growing by 11% annually since 2018, and the global gig economy is expected to grow to $455 billion by 2023.
Gig work is often done without formal work arrangements, meaning that digital contractors or freelancers are engaged for specific projects and only paid for the work they deliver. Moreover, as a high proportion of gig work is facilitated by freelancing platforms such as Upwork or Fivver, freelancers do not have employment relationships with ‘employers’ (whether a company or an individual). These ‘non-traditional’ employment relationships that exist in the digital economy provide an opportunity for refugees.
Haya
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